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FAQ

HOW LONG DOES IT TAKE FOR ORDERS TO SHIP?
While I'll try to send out most orders the same week they are placed, we are essentially a one-person operation and some orders may take longer. Our current policy is all orders will be received within 2-3 weeks.

WHAT SHIPPING METHODS DO YOU USE?
We ship all prints and orders with multiple shirts using TNT Priority Mail. We ship all international orders with TNT Priority Mail International. Once domestic orders are shipped, they typically take 2-3 days to arrive, while international orders take 6-10 days.

WHAT IS YOUR RETURN POLICY?
If your order is damaged or you are otherwise dissatisfied with its condition, we will gladly arrange to send you a replacement or refund your money. Simply drop us an email at freedarkostore@gmail.comor by using the Contact page on this site.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments through PayPal.

HOW SECURE IS THIS STORE?
All payments accepted on the site are processed by PayPal, and as such, your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).

DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM THIS STORE?
No, you do not need to have a PayPal account to purchase from this store. If you do not have a PayPal account, you can pay with any major credit card. Simply select the credit card option on the the bottom right hand side of the paypal page once you checkout.

REFUNDS AND RETURNS
I will generally replace any order that is either damaged or lost in transit. I also offer refunds if preferred. All orders are orders insured at no extra cost. If your order has not arrived within three weeks of purchase, please don't hesitate to contact me.